Delete your SUNY account
SUNY: Work & Money OS is operated by SUNY SLT LLC.
You can delete your SUNY account and everything stored with it. You do not need the app installed to do this.
If you still have the app
Open SUNY → Settings → Account → Delete Account. This is the fastest route and deletion completes immediately once authenticated.
If you cannot access the app
Email support@suny.app from the email address associated with your SUNY account. SUNY verifies account ownership through a safe verification step before processing any external deletion request.
We will never ask you to send:
- Passwords
- Social Security numbers or tax identification numbers
- Bank credentials or bank-account numbers
- Payment-card details
- Verification codes
If you have uninstalled the app, use this form
What gets deleted
Account deletion removes eligible SUNY product data associated with the account, including income, expense, mileage, budget, tax-setting, W-2, client, invoice, appointment, reminder, warranty, synchronization, authentication, and related user records.
What we keep, and why
Limited records needed for security, fraud prevention, chargebacks, legal or accounting requirements, or Creator Partner payout integrity might remain in anonymized or de-identified form. These are not linked to your app data.
How long it takes
Successful authenticated in-app account deletion is completed through the in-app deletion process. Website or support deletion requests have a target completion time no later than 30 days after account ownership verification, unless limited retention is required for legal, security, fraud, chargeback, accounting, or Creator Partner payout purposes. You will receive a confirmation email when it is done.
Your Google Play subscription is separate
Deleting a SUNY account does not cancel an active Google Play subscription. Google Play subscription cancellation is a separate action. You do not need to cancel a subscription before deleting a SUNY account.
- iPhone or iPad: Settings → your name → Subscriptions
- Android: Google Play → your profile → Payments and subscriptions → Subscriptions
Deletion is permanent. Once processed, your account and data cannot be recovered.
SUNY: Work & Money OS is operated by SUNY SLT LLC, an independent company. SUNY is not affiliated with Apple Inc. or Google LLC.
Questions? support@suny.app
